About COVID-Related Shipping Delays
Like many retailers, we are experiencing inventory and shipping delays due to COVID-related disruptions around the world. New inventory arrives daily as cities, states, and countries ease their lockdown guidelines. The situation is changing rapidly.
As long as it remains safe to do so, we will continue to ship in-stock items directly from our Chicago studio—usually within 48 hours of receiving your order. We have seen some significant, localized shipping delays, but most orders are still arriving within 5–10 business days.
We can only ship to addresses in the US, including PO Boxes and APO/FPO addresses. If your item is in stock, it will usually ship the next business day from our Chicago headquarters. With standard shipping, you can expect your order to the continental US within 5 to 10 business days.
Some items (such as personalized items and especially heavy or large items) ship directly from the manufacturer and will take longer to arrive. This info will be near the bottom of the item description in the catalog or online.
Standard Shipping & Handling Charges
Shipping is free for all orders $50 or over. Shipping is $6.95 for all orders $49.99 or under. Expedited shipping is currently unavailable.